商品退換

* Return and Exchange
* Customers are subject to 7 days' exchange guarantee. Customers can ask for exchange of goods with presentation of official receipt within 7 days under the situation that the goods are unused, unopened and in the same condition as you received them.
* Please send full details to our Whatsapp no. 65572811. Our staff would contact you accordingly.
* Customers need to attend the office of O'Berry at Kowloon Bay for exchange.
* Goods should be returned with souvenir (if any) in the same condition as you received them.
* Customers are just entitled to exchange the good once. Under normal situation, no money paid can be refunded.
* Customers are not allowed to exchange the good over the 7 days' exchange guarantee period.
* O'Berry Living Store has the sole discretion on the explanation of the terms and method of return and exchange.